Nominal Accounting - Customer Support

This is our customer support site, here you can find articles about various features, ask question & search answers or suggest new ideas for our team to add to Nominal.

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Knowledge Base

  1. Sales 

    1. Why cant I delete some GL records?
    2. How does inventory/asset work in invoice/purchase?
    3. How to add a new invoice?
    4. How does the invoice grid works?
    5. Can I use floating decimal number in item quantity in sale/purchase recprds?
  2. Settings 

    1. Setting the currency symbol
    2. Can I select the default bank account? or default pay method for all forms?
  3. Integrations 

    1. Cashflow Manager data import
    2. PayPal Accounting
    3. QuickBooks data import
    4. FreshBooks Integration
    5. Import QuickBooks Items
  4. Error messages 

    1. Error while trying to Install Nominal
    2. Error message when trying to preview, print or email a form
    3. I get an error message "invalid database handle" when creating file
    4. Error message when trying to open pdf or attach as pdf in invoice, purchase etc
    5. Error while loading general ledger
  5. Payroll 

    1. How to add employee details to PaySlip
    2. Nominal Payroll tutorial
    3. Why is the pay cycle not generated for my employees?
  6. End of year process 

    1. End of year process step by step
  7. Bank Feeds 

    1. Prevent bank feed errors caused by popups
  8. Ledger 

    1. How does GST Paid and GST Collected accounts work?
  9. Features 

    1. System Requirments
    2. Using Nominal on MacOS?
    3. Should you use online accounting?
    4. Using Dropbox with Nominal
    5. How to activate your license
  10. How To Videos 

    1. How To view ledger transactions
    2. How to download & install
    3. How To Create General Ledger
    4. How To Enter a new Purchase
    5. How To Synchronise Bank Account
  11. GST 

    1. Create invoice and report GST
  12. All articles 

    1. End of year process step by step
    2. How does GST Paid and GST Collected accounts work?
    3. Create invoice and report GST
    4. Prevent bank feed errors caused by popups
    5. Setting the currency symbol
    66 articles 

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